Getting to the Business Need: Techniques that Work

18 May 2018
15:15 - 16:00

Getting to the Business Need: Techniques that Work

Needs are arguably the most important concept in the BA Core Concept Model from IIBA. Why? For one thing, the BA Body of Knowledge literally starts with Needs as the core input when planning the BA approach. Needs are also the primary input when eliciting requirements, which leads to virtually every other task in the BABOK. Last, Needs are mentioned in 4 of the 6 core concepts, more than any other concept.

Given the importance of Needs, it is critical for business analysts to have tools and techniques to get to the root cause of business problems and opportunities. This presentation covers five essential techniques for uncovering and understanding Needs. You will leave the session feeling confident you can begin applying any of the techniques in your next effort.

Learning Objectives

Attendees will be able to:

  • Describe the importance of Needs in the BA Core Concept Model.
  • List which techniques most apply to certain situations.
  • Be in position to use any of the techniques to uncover and understand business needs.